Jaipur Location || International Customer Operation || BPO Job
Bank Jobs @467minuteniess posted 3 weeks ago in BPO / Call CentreJob Description
Job description
Launch your career with a prestigious multinational BPO company.
Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business.
International Chat – Service Process – 100% Non Voice – Ahmedabad
Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month
Role & responsibilities
- As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
- Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
- Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
- Resolve customer issues and complaints effectively while ensuring a positive customer experience.
Preferred candidate profile
- Excellent communication skills in English.
- Qualification- Any Graduate/12th pass/10+3 Years Diploma
- Willingness to work in rotational shifts, including night shifts and weekends.
Perks and benefits
- 5 days working with rotational week off.
- Competitive salary with performance-based incentives.
- Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
- Free Cab facility for night shifts.
- Overtime and night shift allowances (subject to business requirements).
- Subsidized Meals
- Opportunity to work in a fast-paced, dynamic environment.
- Professional development and growth opportunities.
- Maternity Leaves/Paternity Leaves benefits
Jaipur (Rajasthan)
Role: Customer Service Representative (Chat/Email/Voice)
Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations.
Qualifications: 12th pass and above, good communication skills, computer knowledge.
Shifts: 24/7 availability
Salary: 26,000 to 38,000 CTC
Perks: 14 days hotel accommodation for outstation candidates, extra incentives.
Reach out for more information;
HR Dheeraj – 9638738800
