Executive / Sr. Executive Quality (Inward Inspection)
KPO/BPO @99porkypig in BPO / Call CentreJob Description
Job description
Role & responsibilities
- Supplier Relationship Management: Develop and maintain relationships with suppliers to ensure alignment with quality standards and expectations.
- Quality Assurance: Monitor and assess supplier performance, including audits, inspections, and quality checks, to ensure the delivery of defect-free products.
- Root Cause Analysis: Investigate and resolve quality issues by leading root cause analysis and implementing corrective actions in collaboration with suppliers.
- Supplier Audits: Conduct periodic audits of suppliers facilities, processes, and systems to ensure compliance with quality specifications and standards.
- Documentation and Reporting: Maintain accurate records of supplier performance, quality audits, inspection results, and corrective actions taken. Provide regular reports to management on supplier quality metrics.
- Continuous Improvement: Collaborate with suppliers on quality improvement initiatives, promoting best practices, process optimizations, and cost-effective solutions to enhance product quality.
- Product Testing & Validation: Coordinate testing and validation of incoming materials and components to ensure they meet the required specifications
- Collaboration with Internal Teams: Work closely with procurement, Product development, and production departments to address quality issues and improve product development processes.
- Supplier Development: Identify and evaluate potential new suppliers, conduct risk assessments, and assist in the onboarding and qualification of new suppliers.
- Technical Skills:
- Knowledge of quality tools and techniques such as FMEA, Root Cause Analysis, Control Plans, SPC, 8D, etc.
- Hands on experience in maintaining BIS standards
- Experience in working with IKEA standard is an added advantage
- Proficiency in MS Office (Excel, Word, PowerPoint).
Preferred candidate profile
- Person should be experienced minimum 6 years in Supplier Quality Assurance
- Hands on experience with BIS standard is must
- Experience with IKEA standard is added advantage.
Perks and benefits
Full Time, Permanent
Quality Assurance – Other
Education
B.Tech/B.E. in Mechanical
Key Skills
Skills highlighted with ‘‘ are preferred keyskills